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MLA West Midlands: the regional council of museums, libraries and archives. |
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Floor 2, Grosvenor House,
14 Bennetts Hill, Birmingham, B2 5RS.
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Email:
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MLA: Museums, Libraries and Archives Council
Victoria House,
Southampton Row,
London WC1B 4EA,
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Email
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www.mla.gov.uk |
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| Resources |
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| You will find all resources related to Funding here. |
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MLA West Midlands Development Funds Grant Programme |
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MLA West Midlands is working for the region to promote and develop excellent museum, library and archive services which are available to everyone, today and in the future. We do this by supporting and championing the development of museums, libraries and archives to encourage them to inspire, enrich and record the life, environment and works of all its people and to enhance the cultural, social, educational and economic life of the region. |
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New framework for Customer Service Standards in Public Library Services |
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“Customer service means more than saying the right thing”
This new framework for Customer Service Standards in Public Library Services has been developed by Sensicall Solutions Ltd and Birmingham City Council Libraries with support from an MLA West Midlands Strategic Development Fund Grant. |
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